Terms & Conditions
Welcome to PLPorganic.com. These Terms & Conditions govern your access to, use of, and purchases from our website, including retail product orders, business enquiries, private label discussions, customized production requests, and related services.
Please Read Before Using Our Website
By visiting PLPorganic.com, browsing our products, submitting an enquiry, contacting us through phone, WhatsApp, email, or placing an order, you agree to follow these Terms & Conditions together with our Privacy Policy, Return & Refund Policy, and any other applicable policy shown on our website.
If you do not agree with any part of these Terms & Conditions, please do not use this website or place an order through it.
Acceptance of Terms
These Terms & Conditions form a binding agreement between the website visitor, customer, business enquirer, or purchaser and PLP Organic.
By using our website or services, you confirm that you are legally capable of entering into a purchase or service communication and that the details provided by you are accurate to the best of your knowledge.
About PLP Organic
PLP Organic is a herbal, organic and naturally inspired beauty and personal care product platform associated with PLP Production Pvt. Ltd.
Use of This Website
You may use PLPorganic.com only for lawful browsing, product review, order placement, enquiry submission, business discussion, and communication related to our products or services.
You agree not to:
- Use the website for fraudulent, abusive, or unlawful activity
- Submit false, misleading, or impersonated information
- Attempt to damage, hack, copy, overload, or disrupt the website
- Misuse product images, brand visuals, text, pricing, or business content
- Use our website content in a way that harms PLP Organic or its business reputation
Product Information & Display
We aim to present product names, images, descriptions, ingredients, sizes, packaging details, prices, and usage information as accurately as reasonably possible.
Please note:
- Product images may be for representation or reference purpose.
- Actual packaging, label, jar, bottle, cap, or color tone may vary slightly.
- Herbal or naturally inspired products may show minor variation in color, texture, or fragrance tone.
- Product descriptions are for cosmetic and personal care guidance, not medical diagnosis or treatment.
Pricing, Offers & Product Availability
Product prices, offers, discounts, combos, business rates, and service charges displayed on PLPorganic.com may be changed, corrected, or updated without prior notice.
We reserve the right to:
- Correct any typographical or pricing error
- Update prices due to packaging, ingredient, market, or operational changes
- Limit order quantity where needed
- Cancel or hold an order if the product becomes unavailable
- Contact the customer before processing if any pricing or product issue is identified
Orders, Enquiries & Confirmation
An order is considered received when a customer completes the required order process, provides correct details, and follows the applicable payment or confirmation procedure.
Order confirmation may depend on:
- Product availability
- Correct customer name, mobile number, and address
- Successful payment confirmation where advance payment is required
- Serviceability of the delivery location
- Final verification for bulk, customized, or private label requirements
For business, private label, bulk, or customized product enquiries, submission of a form or WhatsApp message does not itself create a confirmed production order. Final order confirmation occurs only after written discussion, specification approval, pricing acceptance, and payment terms are agreed.
Payment Terms
PLPorganic.com may accept online payments, UPI, bank-supported payment methods, or other payment modes shown during checkout or shared officially by our team.
Payment-related conditions:
- Orders may not be processed until payment is successfully received or verified.
- Customers must use only officially shared payment details.
- PLP Organic is not responsible for payments made to unauthorized numbers, accounts, or links.
- For bulk/private label/custom orders, separate advance, part-payment, or milestone payment terms may apply.
Shipping, Dispatch & Delivery
We aim to process and dispatch orders as efficiently as possible. Delivery time can vary based on product type, payment verification, packaging requirement, courier movement, customer location, public holidays, weather, transport disruption, or other operational factors.
Shipping terms:
- Customers must provide a complete and correct delivery address with PIN code and contact number.
- Wrong or incomplete address information may